Description:osTicket is a Support Tickets System prepared for the management of Trouble Tickets.
It has been designed to help administrators to automate repetitive management tasks and organize the team of Operators.
osTicket supports aliases with perl gateway, pop3 login, handles unlimited emails, email intervals to prevent auto responder loops etc.,
Administrations features include deleting tickets from database, creating categories and representatives, defining groups, setting up e-mail alerts compatible for pager, allowing users to login with email and any ticket assigned to them and much more.
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